Privacy policy

Privacy and Personal Data Protection Policy

At Azure Voyage, we understand the importance of maintaining the confidentiality and integrity of your personal data. For this reason, we are committed to implementing and managing data protection policies in accordance with the applicable European Union regulations.

This Privacy and Data Protection Policy applies to the personal data of our clients and website users who contact us via the website, email, or customer support lines, whether to place orders, obtain information, submit complaints, or make suggestions.

The main goal of this policy is to reinforce the trust and proximity between Azure Voyage and its clients. It also aims to demonstrate transparency in how collected data is handled and inform clients of their rights and how to exercise them as data subjects.

Azure Voyage reserves the right to update this Privacy Policy to reflect changes in data processing practices or legal requirements. Please check it periodically for updates.

Legal Basis

Azure Voyage complies with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and all applicable data protection laws.

1. Data Controller

Diogo Manuel Soares Ribeiro, sole proprietor, tax ID no. 228625742, based at Rua Tenente Francisco José da Silva 634, 4455-136 Lavra, Matosinhos, Portugal, is the data controller. Contact: azurevoyage1998club@gmail.com

2. Data Processing

We collect limited personal data to stay in close and personalized contact with our customers, present our products and offers, and ensure efficient service. Data is collected when a user registers on the website, places an order, subscribes to our newsletter, sends a query or suggestion, or browses the store.

3. Personal Data Collected

  •  Registration or Purchase: email, profession, name, address, postal code, city, phone number, tax ID, payment data.
  • Newsletter: name and email.
  • Contact Form: name, email, and any additional information shared.
  • Navigation Data: device and browser info, network data, IP address.

4. Purposes, Legal Grounds, and Retention Period

Data is collected for:

  • Order processing
  • Invoicing
  • Customer support
  • Statistical analysis
  • Shipping and returns
  • Compliance with legal obligations
  • Direct marketing (with consent)

Legal bases include consent, contract execution, legal obligation, legitimate interest, or legal defense.

Retention: up to 5 years after last contact or 10 years for billing (tax law). Marketing data is retained with consent or until withdrawn.

5. Data Subject Rights

Data subjects may access, correct, delete, or restrict their data. If automated processing applies, users may request data portability. Requests: azurevoyage1998club@gmail.com Complaints: Comissão Nacional de Proteção de Dados (CNPD)

6. Consent

Consent must be freely given, informed, and explicit. It can be withdrawn at any time by contacting azurevoyage1998club@gmail.com

7. Data Retention

Personal data is retained for the duration of the business relationship and for up to 5 years after its end unless required longer by law.

8. Data Sharing and Transfers

We do not sell or share personal data except with third parties necessary to operate the service. These partners are bound by confidentiality obligations.

Data may be disclosed under legal requirements or if our Terms are violated.

9. Data Security

We apply security measures to ensure confidentiality, integrity, and availability of personal data, although no internet transmission is completely secure.

10. Supervisory Authority – Complaints

You may lodge a complaint with the Portuguese Data Protection Authority: Comissão Nacional de Proteção de Dados (CNPD) Rua de São Bento, nº 148 – 3º, 1200-821 Lisboa

11. Policy Updates

Future updates will be posted on our website. We recommend reviewing this policy regularly.

                                                                                                                                                     May 13, 2025